One Year Repair Warranty
Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired item back to the customer. If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customers responsibility in such cases.
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1. What is Rollheat?
Rollheat is a fireplace heat exchanger (airflow heater). It boosts any common fireplace and makes it able to heat an entire house instead of only the place near it
Save money by heating all your house only from your fireplace!
2. OK.. How Rollheat Heat exchanger works?
The method is very smart and simple! Rollheat have 2 major parts, the stainless steel pipes and the motor case. We put the stainless steel pipes inside the fireplace pit and the motor it seats just in front of the fireplace. We start the fire on the stainless steel pipes and we wait 5 minutes so that the fire is strong. Now, we turn the motor on and it takes the cold air through the pipes and blows it at around 120 Celsius (248 F) with 390m3/hour (50,000BTU). The air speed is adjustable.
3. Does Rollheat Heat exchanger needs much electricity?
No! The motor is only 50Watt (same as a common globe-bulb), all the energy for heating comes from the burning wood!
4. How many square meters can heat?
It can heat effectively more than 100 square meters (example scenario of a house with temperature at 12 Celsius/53 Fahrenheit" , after 1 hour the temperature can reach 20 Celsius/68 Fahrenheit easily!)
5. Does Rollheat Heat exchanger fits any fireplace?
Yes it fits any common fireplace! If the height of your fireplace screen (front opening) is higher than 50cm then Rollheat will fit 100%, it is fully adjustable at width and depth. If it is shorter than 50cm we have a special version that Rollheat's pipes are at 45cm height and can fit fireplaces with 45cm-50cm screen height.
6. Does it needs any replacement or service?
The pipes are made of 304 Stainless Steel and we will give you a written warranty for 10 years! The motor just needs some oiling every 2-3 years. You can do the oiling easily by yourself with a common oil for machines(No10)!
7. Can I use it in multiple fireplaces? Is it easy to store it?
Yes you can! Rollheat is portable, adjustable and easy to store! You can install it in your fireplace for the days you need it and then you can remove it when you don't have to use your fireplace.
8. I have fireplace shop and I want to buy many pieces. Do you make wholesale prices?
Of course! We are the producer of Rollheat! If you want to sell Rollheat to your country feel free to send us a message to our messenger!